So far so good. I was exploring a commercial engagement to look after many systems in a business. Alex has been very thorough and polite to deal with.One appointment was delayed as a technician was unwell, this happens, it was rebooked within 24 hours. Great outcome.I booked a domestic repair this week and the technician Bruno was again excellent. He did a great job, explaining everything. We felt heard, looked after and informed. He spoke highly of the company and seemed to enjoy his job.I was impressed by Alex and Bruno. Will send more work to ACS.
Frank Van Den Boom
Helpful honest advice from the outset. Excellent communication from start to finish. Quality job. Very satisfied.
We had a Brivis Buffalo ducted heating system installed by Australian Climate Systems in April 2023. All aspects of the relationship were pleasant and efficient from initial advice to installation
HelloYes found. Australian climate SystemsVery good and efficient . Take my hat of to the salesman very professional and knew what he was talking aboutYes very happy
Great company to deal with. Punctual efficient and friendly technicians
We’ve had our system 7yrs and from week 2 it had an issue where it just wouldn’t turn on. Every year we had another group come out and “repair” our system, this year it happened again and I decided to use Australian Climate Systems based off their google reviews and thank God as they were reliable, on time and well priced, they even found the faulty item that was causing the issue since the beginning! I will defs use them again as should you!
Great company and cervices. Front desk very professional and communication seamless. Technician on the filled very competent ; helpful and highly skilled. Very happy that I become customer five years ago.Guys keep up with good work.
Excellent service all round from Aust Climate Systems. The systems were correctly specified and installed. Performance has been up to expectations.
Today i had my ducted heater serviced by two men who did a excellent job very nice to talk too . job well done . Very happy with their service thank you.
Great service and advice from Alex and the team. Everything went ahead as planned and the install was able to be moved forward. No fuss, very professional and friendly, highly recommended.
We have used ACS for a few years now, on both our heating & cooling. We have found their work & service to be terrific, their work is excellent and the pricing is value for money. We have no hesitation at all in recommending them.
Great team. Fast, efficient and courteous. Our install was done in such a professional manner. Can’t be happier.
We were part way through a renovation when we realised we had forgotten to organise the aircon. The team here were really great in responding quickly to fit with our construction schedule and work with our builders to get the job done. Happy customer here!
We recently got two Split systems installed through Australian Climate Systems. The whole process from quoting to post installation checks were done in a seamless, efficient and professional manner. The staff were friendly and very helpful. We got the quote on Monday and the installation was completed by Thursday of the same week.There was very good communication all the way through. Very pleased with the outcomes. We would highly recommend the team.
True professionals from the time you make the call to the time the service techs have finished the job. Thanks for the great service team.
At the risk of this sounding like Ann’s from two months ago, I too dealt with Felicity in the office and Dan in Sales. Found them both very helpful, professional & respectful in that Dan kept in continued communication with me to ensure all boxes were ticked.
Fabulous company to deal with, exceptional service! The communication between me, sales and office staff was seamless. The technicians did a great job installing our split system air con. They were helpful , on time time and left the area spotless. Such a joy to deal with professionals! Highly recommend.
Was referred to ACS by a friend - 100% would recommend as well! Dan came by to take a look at my issue. I had two others give me quotes as well. One had said it wasn't possible to fix and therefore needed a whole revamp, the other gave an outrageous quote.Dan and ACS had no idea why I was told this by others and said a) it's definitely doable and b) gave me a very competitive quote. He was also very personable and actually spent time having a chat with me, which was lovely!Nick and his team came to install a new heating system and service the cooling. They were super professional, efficient, tidy and cleaned up afterwards. The area was a tight space, but they managed to make it work and kept me informed of what was happening the whole time.Thanks ACS team! You guys are awesome! Would definitely recommend to anyone who needs heating and cooling sorted!
Gas heater and under floor ducts replacement. Excellent service from beginning to end from all involved. Thank you to Jason and the office staff. Also thank you to Bruno and Angus for the installation side of it. They were all polite, patient and helpful. No hesitation in recommending.
More than happy with overall experience. Detailed competitive quote. Good communication. On time with all of the booked in days and times. Worked with us to remedy any concerns we had. Thanks to Jason in particular. Would work with ACS again without question.
Great service and very happy with the unit installed.
Agree with all the 5-star reviews. The installers were terrific and did a great job, and were happy to talk to us and show us how to use the new system. Our house is now so nice and warm! Everything was done on-time and no fuss.Used ACS services again to replace a heater at a rental property just a few weeks before Christmas. That I am a repeat customer confirms my confidence in this company. Once again, prompt and courteous service. And despite the tenants cancelling an installation date and having to re-schedule, this was no problem for ACS. New heater was installed and all is good!Update Aug 2022: just had an A/C installed (my third use of this company). I didn't bother going anywhere else. No problems and no issues.