Repairs | Australian Climate Systems

Google Rating

4.8

Based on 203 reviews

Australian Climate Systems

4.8

review us on See all reviews

Kez McGenniss-Destro

1728875581

I cannot thank ALL the team at Australian Climate ENOUGH! From Daniel and his consultation to the Reception staff to Tate and Brendon and the boys from RAMP the service has been EXCEPTIONAL! What a professional, hardworking and kind group of people!. Nothing was too much trouble and the end result for my daughter s new home is FABULOUS! If I could give more than 5 Stars I would!⭐️

Samantha Fear

1727422146

Thank you to Australian Climate Systems (ACS) their commitment to providing a Five Star service was admirable. Their communication was excellent and the staff were incredibly friendly, they went above and beyond to provide the best product at the lowest price. Dan was extremely helpful throughout the quoting process, allowing me to be fussy with my selection and went into details such as long-term power consumption between different units. Also gave me an explanation of the VEEC rebate process which would save me money. The installation went smoothly despite some unexpected complications presented by the house which ACS were able to resolve for me quickly, including excellent after sales care to ensure I was happy and satisfied with the job. The end result was a more than satisfactory experience overall. I would gladly recommend ACS to anyone.

Gerry Quinn

1727212992

Thank you to Felicity and Bruno from Australian Climate Systems for a Five Star service. Both Felicity and Bruno were extremely Professional and very easy to deal with. Bruno arrived on time and fixed our issues very quickly saving me a lot of money. Thank you to you both and I would gladly recommend your Company to anyone.

Damian M

1727130413

Great experience - from quote, to install the whole process was easy the whole process took about a week which was fantastic, I honestly thought I'd have to wait waaaay longer.The guys installing were fantastic too - highly recommend

Jen May

1726295968

What an impressive company to deal with.They provide a high standard of professionalism starting from our initial phone call arranging a quote to the installation of the split systems & decommissioning of the gas ducted heater.Daniel is extremely helpful which ensures that he not only provided a thorough quote, but also an explanation of the VEEC rebate process (which is very easy).The installation team are very professional, hard working and very team oriented, which enabled the job to be completed on schedule.They were very polite and friendly to interact with and the clean up of work areas was fantastic.Vanessa, Jessica and Kylie who work in the office are also very friendly, efficient and professional to deal with.I highly recommend this ACS and it is more than worthy of a 5 star review .

Dimitri Cominos

1723772577

Faultless consultation to what our needs are and what will work for us, followed by great stress free installation to a two storey house. The whole team was great to deal with. We give 5 stars without hesitation.

Vern Harris

1716975480

Know their stuff. Stress free install – say no more!

Nicholas Phipps (PhiAU)

1712827768

Friendly staff. Excellent advice. Prompt and efficient installation. Angus and Bruno left the installation site cleaner than when they arrived.Completely satisfied with the entire experience, and the end product.And it's very nice to be warm again.

Justin Mackay

1712287154

More than happy with overall experience. Detailed competitive quote. Good communication. On time with all of the booked in days and times. Worked with us to remedy any concerns we had. Thanks to Jason in particular. Would work with ACS again without question.1 Year later follow up:I had a leaking issue with my roof which ultimately turned out to be a cracked tile. I called ACS to see if they could help. Alex was literally out to help within 2 hours and did a fix for me (double storey) even though it wasn't an issue from ACS. Very impressive company and deserve their 5 stars.

John & Vicki Winton

1711430664

Acs installed a split system in our home. I was given sound and relevant advice, and Installation was carried out by a team of professionals efficiently and courteously and on time. Highly recommend this organisation.

Derek Medcalf

1710394703

Great service, highly recommend ACS. Well done to Bruno the technician, very friendly and informative.

Liliana Sagona

1708572259

ACS Chirnside Park. From beginning to end impeccable service. Dan was extremely helpful and explained the system in detail, listening to my concerns and answering all questions professionally. Looked after the young installers who were all respectful and worked so well together, a great camaraderie between them that was a joy to witness. I exchanged a gas ducted heating to both heating and cooling system. Each day the premises were left perfectly clean both inside and outside and went beyond what was expected. It has been a pleasure having had dealings with this company. A special mention to Brendan and Trent who were the last to clean up and explain the new system. The ladies at the office were fantastic, friendly and extremely helpful. 5 stars.... and more Liliana

Audrey T

1705886474

I'm really pleased with the well organized workflows starting from quoting, to installation, to tying up loose ends at the end for my Brivis Evaporative Cooler change out.The dream team 🤩 - Dan (Sales), Vanessa & Kylie(Admin), Angus, Arnold & Bruno (Technicians) is just phenomena , 10 out of 10 good. Thank you team, love your wonderful work 💖

Peter McMullen

1700623305

So far so good. I was exploring a commercial engagement to look after many systems in a business. Alex has been very thorough and polite to deal with.One appointment was delayed as a technician was unwell, this happens, it was rebooked within 24 hours. Great outcome.I booked a domestic repair this week and the technician Bruno was again excellent. He did a great job, explaining everything. We felt heard, looked after and informed. He spoke highly of the company and seemed to enjoy his job.I was impressed by Alex and Bruno. Will send more work to ACS.

Frank Van Den Boom

1695422583

Helpful honest advice from the outset. Excellent communication from start to finish. Quality job. Very satisfied.

Trevor Ward

1692011512

We had a Brivis Buffalo ducted heating system installed by Australian Climate Systems in April 2023. All aspects of the relationship were pleasant and efficient from initial advice to installation

Cameron Harvey

1691026849

HelloYes found. Australian climate SystemsVery good and efficient . Take my hat of to the salesman very professional and knew what he was talking aboutYes very happy

John Walsh

1689820611

Great company to deal with. Punctual efficient and friendly technicians

Troy M

1688281145

We’ve had our system 7yrs and from week 2 it had an issue where it just wouldn’t turn on. Every year we had another group come out and “repair” our system, this year it happened again and I decided to use Australian Climate Systems based off their google reviews and thank God as they were reliable, on time and well priced, they even found the faulty item that was causing the issue since the beginning! I will defs use them again as should you!

smail hidic

1688277126

Great company and cervices. Front desk very professional and communication seamless. Technician on the filled very competent ; helpful and highly skilled. Very happy that I become customer five years ago.Guys keep up with good work.

AJR

1688273835

Excellent service all round from Aust Climate Systems. The systems were correctly specified and installed. Performance has been up to expectations.

Barry Green

1688105266

Today i had my ducted heater serviced by two men who did a excellent job very nice to talk too . job well done . Very happy with their service thank you.

David Elms

1686705764

Great service and advice from Alex and the team. Everything went ahead as planned and the install was able to be moved forward. No fuss, very professional and friendly, highly recommended.

max c.

1684376030

We have used ACS for a few years now, on both our heating & cooling. We have found their work & service to be terrific, their work is excellent and the pricing is value for money. We have no hesitation at all in recommending them.

Rob Clarke

1683336806

Great team. Fast, efficient and courteous. Our install was done in such a professional manner. Can’t be happier.

Gillian Smith-Wright

1683164670

We were part way through a renovation when we realised we had forgotten to organise the aircon. The team here were really great in responding quickly to fit with our construction schedule and work with our builders to get the job done. Happy customer here!

Alok Chakravarti

1682580849

We recently got two Split systems installed through Australian Climate Systems. The whole process from quoting to post installation checks were done in a seamless, efficient and professional manner. The staff were friendly and very helpful. We got the quote on Monday and the installation was completed by Thursday of the same week.There was very good communication all the way through. Very pleased with the outcomes. We would highly recommend the team.

Tracey McGreevy

1675222863

True professionals from the time you make the call to the time the service techs have finished the job. Thanks for the great service team.

Jason O'Rourke

1671791205

At the risk of this sounding like Ann’s from two months ago, I too dealt with Felicity in the office and Dan in Sales. Found them both very helpful, professional & respectful in that Dan kept in continued communication with me to ensure all boxes were ticked.

Jennifer Ann

1671572823

Fabulous company to deal with, exceptional service! The communication between me, sales and office staff was seamless. The technicians did a great job installing our split system air con. They were helpful , on time time and left the area spotless. Such a joy to deal with professionals! Highly recommend.

Felicia Eng

1666224338

Was referred to ACS by a friend - 100% would recommend as well! Dan came by to take a look at my issue. I had two others give me quotes as well. One had said it wasn't possible to fix and therefore needed a whole revamp, the other gave an outrageous quote.Dan and ACS had no idea why I was told this by others and said a) it's definitely doable and b) gave me a very competitive quote. He was also very personable and actually spent time having a chat with me, which was lovely!Nick and his team came to install a new heating system and service the cooling. They were super professional, efficient, tidy and cleaned up afterwards. The area was a tight space, but they managed to make it work and kept me informed of what was happening the whole time.Thanks ACS team! You guys are awesome! Would definitely recommend to anyone who needs heating and cooling sorted!

Tamara Koelman

1664924444

Gas heater and under floor ducts replacement. Excellent service from beginning to end from all involved. Thank you to Jason and the office staff. Also thank you to Bruno and Angus for the installation side of it. They were all polite, patient and helpful. No hesitation in recommending.

Melissa R

1663413797

Great service and very happy with the unit installed.

Mulga Bill

1660704700

Agree with all the 5-star reviews. The installers were terrific and did a great job, and were happy to talk to us and show us how to use the new system. Our house is now so nice and warm! Everything was done on-time and no fuss.Used ACS services again to replace a heater at a rental property just a few weeks before Christmas. That I am a repeat customer confirms my confidence in this company. Once again, prompt and courteous service. And despite the tenants cancelling an installation date and having to re-schedule, this was no problem for ACS. New heater was installed and all is good!Update Aug 2022: just had an A/C installed (my third use of this company). I didn't bother going anywhere else. No problems and no issues.

Ann Tyrrell

1658002649

I have no hesitation in highly recommending Australian Climate Systems. Both Felicity in the office and Dan in Sales were most helpful, professional & respectful. Communication was faultless. Within just one week I was provided advice, options, quote and had a new split system installed and operating perfectly. I couldn't be happier.

Rhod Clayton

1656987696

Prompt service at a reasonable price. Thankyou

Katie

1651451579

Great communication from the start, and great service from Kylie and all of the installers. Thank you.

Ramon Robinson

1647585210

Another great job, thanks. A few years ago, we got quotes for a reverse cycle system downstairs and went with these guys who did a great job. The system is still going strong. It made a great difference to that area in summer and winter, so we now put one upstairs too and it makes the space much more livable. They came out, told us the best position for the system which made sense when they explained it. The installation went smoothly on the day they said and we have another far more livable space. Happy to recommend.

Kylie Knights

1646994433

Thanks to all the team members at Australian Climate Systems. A particular mention to Dan and Kylie. Your help/assistance was fantastic. Thank you again.

Geoffrey Bradley

1645581911

I've used Australian Climate Systems for 3 ducted heating units now and wouldn't go anywhere else. I had an issue yesterday with low airflow and they sent Jonathan straight out today and it was a minor issue with ducting. Fixed in 5 mins. All staff are great to deal with from sales, admin and installers.

Peter Cathery

1644802637

Very friendly and professional staff. Repairman Alex was very knowledgeable and explained the problem with my ducted heating. He fixed it, tested it and made sure it was safe to use again.

Rachel Tharratt

1643529710

Great service and communication. Friendly, punctual and helpful! Jonathan was lovely left everything clean.

Hilda Yan

1643493363

Great service and communication from the whole team. Everyone we spoke to was friendly and helpful, especially Vanessa and Kylie. The technician Meeran had to come twice in order to resolve the issue with our split system air conditioning, but was able to fix it and now it works perfectly. We were impressed by his knowledge and professionalism. Both times he was punctual, and even took his shoes off when he saw that we don't wear any in the house. Would highly recommend these guys for any air con issues ☺️

William Georgantas

1643351606

Excellent service. Knowledgeable and friendly demeanour.

Kaye Mitchell

1639366698

Thank you staff and management at Aust Climate systems. Your service is excellent.When I ring to book in a service or have a question whomever I speak to always is kind, respectful and go out of their way to assist us.I have no connection to this company other than as a customer. I can't recommend you highly enough.