If you’ve been thinking about replacing your old gas heater or ageing ducted system, you’ve probably stumbled across the term VEU rebate and wondered whether it’s actually worth the effort to look into it.
Short answer? Yes. In fact, for many Melbourne households, the Victorian Energy Upgrades (VEU) program can significantly reduce what you’d normally pay out of pocket for a new heating or cooling system.
But let’s skip the government-speak and break it down in plain terms – what you can actually save, who qualifies, and how to make the most of it in 2026.
The Victorian Energy Upgrades program is a state government initiative designed to help Victorian households transition away from gas and towards more energy-efficient electric alternatives. It does this by offering rebates and upfront discounts when you upgrade to eligible systems.
Instead of claiming money back after the fact (like a tax rebate), the VEU discount is usually applied at the point of installation — so you simply pay less upfront. The way it works behind the scenes is that accredited providers generate Victorian Energy Efficiency Certificates (VEECs) for each eligible upgrade, and those certificates are sold to energy retailers. That value gets passed on to you.
This is the question everyone asks, and the honest answer is: it depends on what you’re replacing and what you’re upgrading to. That said, the savings can be substantial.
Here’s a general idea of what Melbourne homeowners are seeing:
| Upgrade Type | Typical Rebate Range | Notes |
| Gas ducted → Ducted reverse cycle electric | Up to $5,000* | Largest rebates; conditions apply |
| Gas heating → Split system electric | $500 – $2,500* | Varies by system size & star rating |
| Old electric system → New high-efficiency model | $300 – $1,500* | Eligible if meeting VEU energy criteria |
| Gas hot water → Heat pump hot water | $500 – $1,000* | Combined with federal incentives possible |
*Figures are approximate. Actual rebates depend on your property, existing system, and the product installed.
Most Victorian households and businesses can participate in the VEU program, including renters and landlords.
General eligibility requirements include:
Certain additional rebates, such as Solar Victoria incentives, may include income thresholds or extra conditions. It’s worth noting that the program is constantly being updated, new activities are regularly added. So even if you looked into it a year ago and didn’t qualify, it’s worth checking again.

A lot of Melbourne households still run on gas ducted heating, it’s what was installed in the 80s and 90s and it’s just… still there. But the running costs of gas are trending in the wrong direction, and electric alternatives (especially reverse cycle systems) have become dramatically more efficient over the last decade.
When you factor in the VEU rebate on top of long-term energy savings, the numbers start to make a compelling case:
Yes, split system installations can also qualify under the VEU program, provided the system meets the efficiency criteria. This makes them a great option for households that don’t want (or need) a full ducted system but still want to reduce their heating and cooling costs.
A high-efficiency split system in your main living area can handle most of your day-to-day comfort needs and with a VEU rebate applied, the upfront investment is much more manageable.
Yes and this is where many households unlock the biggest savings.
In 2026, eligible Victorians may combine:
Some households are reducing total installation costs by thousands of dollars through stacked incentives.
The easiest way is to work with a VEU-accredited provider. They handle the paperwork, confirm your eligibility, and apply the discount upfront, so you don’t need to lodge claims or chase refunds.
The process generally looks like this:
If you’re in Melbourne’s eastern suburbs areas like Chirnside Park, Lilydale, Mooroolbark, or the Yarra Valley. Australian Climate Systems can walk you through the whole process. They’ve been doing this for over 25 years, so they know the program inside out.
Ready to find out what you’d save? Get in touch with the team at Australian Climate Systems for a no-obligation quote. They’ll assess your property and let you know exactly what rebates you’re eligible for.