How to Choose the Right Mitsubishi Electric Heating and Cooling Service Provider

September 12th, 2024
Technician Servicing Mitsubishi Electric Heating And Cooling

According to the Department of Climate Change, heating and cooling typically accounts for 20% to 50% of energy used in Australian homes, so you always want to maximise your energy savings.

If your Mitsubishi Electric system has suddenly broken down or no longer operates as it should, you might be wondering how to choose the best service provider, but there’s no need to stress.

This article will guide you to the benefits of a professional service (not your neighbour or family member who thinks they’re experienced!), Mitsubishi Electric heating and cooling systems for your comfort, and how to choose a professional service that works for you. 

Why Should You Use a Professional Heating and Cooling Service?

Technician Repairing Air Conditioning

When it comes to time to service your air conditioner, always go with a licensed professional who knows the ins and outs of Mitsubishi Electric systems. A licensed HVAC professional will have the skills, experience, and equipment necessary to keep your system in working order. In addition, they will be able to perform diagnostic checks to identify any technical or operational issues and then provide recommendations for any repairs that may be needed.

Professional assistance is particularly important for ducted systems because of their complex nature and the various safety risks involved.

If you have a split system or ducted electric reverse cycle heating and cooling, it is also recommended that you clean your unit as instructed by its manufacturer, in this case, Mitsubishi Electric.

Another reason to call a professional service is that they know the planning process. For example, ducted electric heating and cooling requires sound knowledge of the groundwork for the installation process. An experienced team can conduct an in-depth consultation of your ceiling space, support beams, and existing electrical wiring, which will ultimately lead to a better experience for you.

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Call Us for Your Air Conditioning Service
Call us now to schedule your air conditioning service and enjoy uninterrupted comfort all year round!

The Importance of Having Your System Cleaned Regularly

Why should you clean your system regularly? If your filter is dirty and clogged with debris, air won’t be able to pass through the filter. The less the fan will move, the more likely your system will run into fault mode or cause it to run at a reduced capacity.

Clean your filter every 2 to 4 weeks with regular use. However, if it has been a year or more since your Mitsubishi system was installed, it’s ideal for a professional to look over it. 

Signs Your Air Con Needs A Service

Indoor unit: dust appears on the ceiling vents or louvres, the air con isn’t cooling in hot weather, not blowing enough air, producing a whistling noise, or an odour might be present.

Outdoor unit: It isn’t working as well as it used to in hot weather and defrosts more frequently in cold weather. What happens during a service? 

  • > The filters are cleaned
  • > The fan blade is checked and cleaned
  • > The indoor coil is cleaned
  • > Drains are flushed
  • > Fascia cleaned, including the wall split, cassette, and under-ceiling
  • > The outdoor coil is cleaned
  • > Wiring connected are checked for tightness
  • > Refrigeration operation is checked 

If you’re hoping to upgrade your old system, you always want easy-to-clean features. For example, Mitsubishi Electric includes a dual barrier coating designed to reduce dust and greasy dirt from collecting in the unit, offering long-lasting protection to the heat exchanger fan and air ducts.

Still not convinced about calling up a professional contractor? Have a read of why regular maintenance is crucial for your Daikin air conditioning system, not just for Mitsubishi systems.

Choosing a Reputable Heating and Cooling Service in Melbourne

If you need reverse-cycle air conditioning repairs or are having problems with energy efficiency, how do you know which heating and cooling provider is best for your home or office building?

1. Do Your Research

Whether you’re dealing with low refrigerant options, a blocked filter, a system that isn’t heating or cooling your spaces, a faulty part such as the fan motor or compressor, or no power, you want to deliver as much information as possible to your provider of choice, but you need to do your research on their offerings.

  • > What brands does your provider of choice offer? Do they exclusively use brands with a long history, offer a wide range of systems, have Australian-based parts, and are energy-efficient? Aust Climate provides Brivis, Daikin, LG, Mitsubishi ducted split systems, Bonaire, and other well-known brands.
  • > Does your provider have customer references? Never hire a heating and cooling company based on its big claims but on real-world evidence. Check how well the company completed servicing, installation, and repairs, whether the pricing was fair, and whether the job was completed on time and to a high standard.
  • > Do they offer customer-centric designs? The wrong system can result in it working overtime to heat or cool your home or being overpowered and wearing out too quickly. The right provider takes into consideration your insulation quality, ventilation, floorplan, windows and shade, room volume, or what rooms see the most usage! 

After all, you don’t want to pay a fortune for an unnecessary system! If your system is past its due date for a service, but you’re unsure, here are some clear signs that your heater needs immediate repair!

2. Verify Qualifications and Certifications

What are the licence and insurance providers for Melbourne HVAC contractors, and are these credentials legitimate? Experience matters, and you want to be protected when things go wrong. When your air conditioner needs service or repairs, you want to know that your provider of choice is qualified to do the job. Although asking a family member for a quick fix is tempting, they don’t solve the problem as a professional would.

Before contacting a provider, make sure to have the model number of your current system and maintenance history, as this helps contractors understand your Mitsubishi Electric system. Companies should always be shortlisted based on their experience, track record, and reputation. 

Let’s look at the licence types that HVAC professionals need:

  • > The RAC01 – Refrigerant handling licence – qualified persons (Full registration and air conditioning licence: 2 & 3 years)
  • > The AAC02 – Refrigerant handling licence – qualified persons (Automotive air conditioning licence: 2 & 3 years)
  • > RSS03 – Refrigerant handling licence – qualified persons (Restricted heat pump – split systems – installation and decommissioning licence: 2 & 3 years)
  • > RDR04 – Refrigerant handling licence – qualified persons (Restricted domestic  refrigeration and air conditioning appliance licence: 2 & 3 years)

Find an accredited provider on the Essential Services Commission website. You may be able to access discounts under The Victorian Energy Upgrades (VEU) Program!

3. Check for Insurance

Is your provider insured, such as with public liability insurance? A reliable heating and cooling service provider will protect customers in the case of an unintended error. 

What do HVAC professionals need to consider when repairing, installing, or servicing air conditioning units? There are many hazards!

  • > Exposure to asbestos and silica, mainly in commercial buildings. Contractors must be trained in OHS procedures and Asbestos Compliance Codes to ensure their safety.
  • > HVAC contractors need to be trained in the selection and use of hand tools and how to use them safely.  For example, a contractor must cover the sharp edges of ductwork!
  • > When it comes to lifting, pushing, or handling, contractors must arrange for bulkier items to be delivered to the final work location or use cable trolleys to move heating and cooling systems and equipment.

For example, HVAC contractors want to protect their tools and equipment, which covers repairs and replacement costs. A WorkCover Certificate will also give customers cover for property damage and other unexpected events.

4. Check Warranty

If you’re hoping to buy new air conditioning systems or need a repair, the last thing you want to know is that there’s no warranty! Aust Climate offers warranty repairs, such as routine maintenance and repairs, on your Mitsubishi Electric unit.

Mitsubishi Electric’s air conditioning warranty covers the system constituted by both the indoor and outdoor unit against manufacturing defects for the warranty period from the date the owner purchases the original system.

This warranty also covers the cost of replacement parts, and Mitsubishi Australia’s products come with a guarantee in addition to the warranty, so you are entitled to a replacement or refund for a major failure.

Contact Us Today
Call Us for Your Air Conditioning Service
Call us now to schedule your air conditioning service and enjoy uninterrupted comfort all year round!

5. Discuss your needs

Whether you need a quick fix for your system or a complete replacement, you should always discuss your options with a professional heating and cooling contractor. Let’s look at some key points you can discuss!

  • > Inverter Technology: All Mitsubishi Electric air conditioners use inverter technology, which adjusts the compressor speed. Your provider should explain to you how this technology works and its benefits so you can sleep comfortably at night!
  • > Star Ratings: The ZERL system rates air conditioners from 1 to 10 stars. More stars indicate higher energy efficiency. Your provider should help you balance the initial cost with long-term energy savings when choosing a model.
  • > System Sizing: An appropriately sized system for your space will operate more efficiently. Oversized systems can lead to energy waste, while undersized ones may struggle to maintain comfort levels.
  • Government rebates. If you’re planning to move into a new home or are eager to upgrade your existing gas-ducted heating system into electric heating, a good provider will give you insight on these rebates. For more information, learn About Victorian Energy Upgrades!

Mitsubishi Electric Products

Is your split system old and needs replacing, or do you want to install multiple systems in your residential or commercial space? Let’s look at the top Mitsubishi models!

MSZ-AP Series

Msz Ap Series

With a capacity range of 2.5kW – 7.8 kW, the MSZ-AP Series helps you feel cool or warm and cosy, ideal for single rooms and compact homes. What are some of the features?

  • > Night Mode operation and low contract Night Mode help you sleep uninterrupted. Noise levels are softened up to 3 dB.
  • > The MSZ-AP improves energy efficiency for year-round heating comfort, cutting back your energy consumption. 
  • > The Quiet Mode setting turns the volume down to 18 dB.
  • > Optional Wi-Fi control.

MSZ-AP Mini

Msz Ap Mini

If you want to stay comfortable throughout all seasons, the MSZ-AP Mini has a variety of features for small spaces:

  • > It has a 16.4% reduction in width compared to the AP22050 models, and it has a compact design that fits above doorways instead of a corner.
  • > Night Mode offers reduced LED brightness of the operation indicator light, disables beep noises, and limits outdoor unit noise. 
  • > The Dual Barrier Coating on the heat exchanger and facial surfaces reduce dust and greasy dirt.

PEA-M-GAA Series

Pea M Gaa Series
  • > Offering a capacity range of 10.0 kW – 14.0 kW, the PEA-M-GAA Series is flexible in design.
  • > Allows for longer maximum piping length to the concealed ceiling unit, which means your system can be integrated into a number of layouts. Group rooms into 4 or 8 zones, or turn them off as required. 
  • > Remote activation and control can be achieved by connecting to your smart device. Have complete control over your Mitsubishi Electric ducted air conditioner when you’re shopping or at work! 
  • > Equal airflow throughout your home, so you’ll feel cosy in every room.

PUMY-P Series

Pumy P Series
  • > Includes a capacity range of 12.5 – 33.5 kW and an outdoor unit fan design. 
  • > Extended operating range in cooling up to 52 degrees Celcius without interruptions.
  • > The twin fan PUMY-P Series has an extended maximum pipe run of 300 m for convenience of unit location.
  • > Quiet Mode features reduce noise up to 10dB(A), so you can operate the unit at night and still sleep soundly! 
  • > Inverter control means your energy efficiency is higher than that of a standard fixed-speed compressor. 

Need a Mitsubishi ducted heating and cooling service? Aust Climate installs, repairs, and maintains air conditioning for Malvern, Balwyn, Templestowe, Forest Hill and across Melbourne! Find out more about our Mitsubishi Electric Gift Card Campaign! Purchase an eligible split or ducted air conditioning unit and receive a bonus gift card.

Aust Climate Systems: Heating and Air Conditioning Repair in Melbourne

If you need split system air conditioning cooling solutions, Aust Climate Systems supports you with improved energy consumption, comfort, and all-around support. 

With over 25 years in business and a 6-year workmanship guarantee, our locally owned and run business specialises in the sale, installation, service, repair, and maintenance of electric heating and cooling, ducted reverse cycle heating and cooling, multi-head split systems, and more. Contact us today and get a free quote on heating and cooling for a new installation, replacement system, warranty repairs, and a service you can trust! Feel free to visit our showroom in Chirnside Park.

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